Terms of Use

Acceptance and Approval

By using this website ("Site"), you declare that you have read, understood, and accepted the terms of use stated below. If you do not accept these terms, please do not use the Site.

ESG Yazılım Elektronik Arge Hizmetleri ve Otomasyon Sanayi Ticaret A.Ş. ("Esular") reserves the right to change these terms of use without prior notice. Changes will be effective from the date they are published on the Site.

Service Description

Esular is a company operating in the field of smart agriculture technologies. The following services are offered through the Site:

• Information about smart agriculture products
• Product sales and e-commerce services (store.esular.com)
• Technical support and customer services
• Cloud-based farm management platform
• Contact and request forms

User Obligations

You agree to abide by the following rules when using the Site:

• Acting in accordance with the laws of the Republic of Turkey and international law
• Not infringing the rights of third parties
• Avoiding actions that could jeopardize the security of the Site
• Not sharing misleading or false information
• Not sending spam, viruses, or malware
• Not disrupting the normal operation of the Site
• Refrain from behaviors that would prevent other users from using the Site

Intellectual Property Rights

All content on the Site (text, graphics, logo, icon, visual, audio, video, software, database, etc.) is the property of Esular or its content providers and is protected by Turkish and international intellectual property laws.

Site content;

• Copying
• Reproduction
• Distribution
• Republication
• Modification
• Use for commercial purposes

Strictly prohibited without the written permission of Esular.

E-commerce Terms

The following conditions apply to purchases made through store.esular.com:

Order and Payment

• Orders are processed after payment confirmation
• Prices are shown including VAT
• Esular reserves the right to change prices without prior notice
• Order cancellations may occur depending on stock availability

Delivery

• Delivery times may vary depending on the product and location
• Shipping cost is calculated based on the order amount and delivery address
• Shipping is free for orders above a certain amount. Contact us for details.

Return and Exchange

• The consumer can exercise the right of withdrawal within 14 days from the date of receiving the product
• Returned products must be in their original packaging and unused
• When the right of withdrawal is exercised, the payment is refunded within 14 days

Warranty Conditions

Esular products are covered by a 2-year warranty from the date of purchase. For detailed information about the warranty coverage and conditions, Support Center you can visit our page.

Limitation of Liability

Esular does not guarantee that the Site will operate uninterrupted and error-free. Esular cannot be held liable for any direct or indirect damages arising from the use of the Site.

Esular is not responsible for the content of third-party websites linked through the Site. The privacy policies and terms of use of these sites are beyond Esular's control.

Applicable Law and Competent Court

These terms of use are subject to the laws of the Republic of Turkey. Istanbul Courts and Enforcement Offices are authorized for any disputes that may arise from these terms.

Changes

Esular reserves the right to change these terms of use at any time without prior notice. Changes will be effective from the date they are published on the Site.

Your continued use of the Site means you accept the changes. Therefore, we recommend that you review the terms of use regularly.

Contact

For questions about these terms of use, you can contact us: